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Business Safety Tips: Hospitality

Protecting Employees

Do you:

  • Have a written Hazard Communication program
  • Provide training on your Company's Hazard Communication Program
  • Post evacuation routes that maps a safe exit from your building to the outside
  • Have a safe place for assembly in an emergency and roll call procedures
  • Train your employees on proper lifting techniques
  • Provide Ground Fault Circuit Interrupter electric outlets at sinks or around wet work areas
  • Ensure that all machines are adequately guarded and are in proper working order

Protecting Property

Do you:

  • Ensure that all cooking surfaces are adequately protected with proper extinguishing systems
  • Keep the range-hood, kitchen vent, cooking surfaces and exhaust system filters free of grease build-up
  • Ensure that the entire exhaust ventilation ducting system is cleaned regularly
  • Ensure that cooking is never left unattended  
  • Provide a ULC rated class 2A extinguisher for every 3000sq ft of space
  • Train employees on the use of extinguishers
  • Have extinguishing systems inspected by qualified personnel on an annual basis and document service records
  • Assign a designated employee, as well as a backup, the duty of calling the fire dept in case of an emergency.
  • Ensure that all electrical equipment and wiring are inspected and maintained on a regular basis
  • Ensure that all non critical electrical equipment are turned off when the premises are unoccupied
  • Ensure that power points are never overloaded with multiple adaptors
  • Avoid the use of portable heaters with naked flames or radiant hot surfaces
  • Ensure that combustible goods are not stored near heaters or open flame
  • Ensure that smoking on the premises is controlled to a designated area and ash trays provided
  • Keep outside areas free of combustible material and keep combustible trash in lockable bins to avoid fire by vandals
  • Ensure that yards and storage compounds are adequately fenced and locked to prevent access by intruders
  • Have temperature control alarms hooked up to a Central Station on your walk-in freezers

Minimizing Crime Losses

Do you:

  • Provide a secure location for storage of customers' belongings
  • Ensure that all external doors are fit with deadlocks and that all locking devices are in good working order
  • Provide locking pins on exterior door hinges
  • Ensure that your premises are protected by burglar alarm hooked up to a central station approved by your insurance company
  • Limit the access to your alarm entry code
  • Change your alarm code periodically
  • Ensure that the perimeter of your premises are adequately lit at night
  • Ensure that ladders are not left lying around outside your building
  • Have a system in place for inventory control
  • Supervise access to bank accounts and bank deposits
  • Make frequent bank deposits and never leave large amounts of cash on site overnight
  • Reconcile bank account records frequently

Minimizing Law Suits 

Do you:

  • Ensure that your employees are trained in and follow Smart Serve procedures, if alcohol is served on your premises 
  • Ensure that food is stored to the required temperature to avoid deterioration and contamination
  • Ensure that fire exits are clearly marked and kept free and clear
  • Ensure that all fire exit doors are kept in proper working order
  • Ensure that exit lights, emergency lights and fire alarms and exit doors are always functioning properly
  • Ensure stairs with more than three steps are equipped with handrails
  • Clearly mark wet areas and isolate traffic from problem areas
  • Keep aisles free and clear
  • Level uneven boards and fill holes in flooring promptly
  • Mark large areas of glass
  • Use protective screens over outdoor light fixtures
  • Ensure that parking lots are well lit
  • Ensure that sidewalks and parking lots are maintained in good working condition and free of obstruction
  • Ensure that parking lot perimeters are marked, pedestrian walkways are marked with traffic controls and directional signals used
  • Ensure that parking lots and walkways are cleared of snow and ice during the winter months
  • Ensure that your snow removal contractor carry adequate limits of insurance
  • Have a spill cleanup procedures and that all employees are familiar with it, do you keep a log
  • Document all incidents and keep an incident report log




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