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    If you see a message to notify you that a Web site is trying to send you a cookie when you try to sign in, you should choose to continue or you will not be able to sign in.

    To enable cookies

    Internet Explorer 5.x & 6.0

    1. Click Tools, and then click Internet Options.
    2. Click the Security tab.
    3. Click the Internet zone.
    4. Select a security level other than High.
      -or-
      Click Custom Level, scroll to the Cookies section, and then click Enable for both cookie options.

Is your JavaScript disabled?

    Your browser must have JavaScript enabled for you to sign in.

    To enable JavaScript

    Internet Explorer 6
    1. Select the Internet Options... menu item in the Tools menu.
    2. Click on the Security tab at the top of the Internet Options window that pops up.
    3. From the list of zones at the top of the Security options select the internet icon.
    4. Select the button near the bottom that reads Custom Level.
    5. In the new window that pops up, scroll down to the item that reads Active Scripting.
    6. Select the option marked Enable.
    7. Click on the Ok button at the bottom of the Security Settings window.
    8. Click on the Ok button at the bottom of the Internet Options window.
    		  
    IE6Javascriptsmall
    Internet Explorer 5.x
    1. Select the Internet Options... menu item in the Tools menu.
    2. Click on the Security tab at the top of the Internet Options window that pops up.
    3. From the list of zones at the top of the Security options select the internet icon.
    4. Select the button near the bottom that reads custom.
    5. In the new window that pops up, scroll down to the item that reads Active Scripting.
    6. Select the option marked Enable.
    7. Click on the Ok button at the bottom of the Security Settings window.
    8. Click on the Ok button at the bottom of the Internet Options window.
    		  
    IE5Javascriptsmall

Other possible issues

    If you see a message to notify you that you are entering or leaving an encrypted connection when you try to sign in, you should choose to continue or you will not be able to sign in.

    If you are behind a firewall or proxy and you have problems, speak with your local system administrator to see if a solution can be reached using your network. Note that not all firewalls or proxies cause errors.

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